For US Customers:

Shipping Policies:  
Orders for in-stock items will be shipped after the payment cleared next business day via United State Postal Service (USPS)Priority / First -class mail (2-5 days) with deliver confirmation.  This applies to US Customer Only.

Terms
Prices are subject to change without notice. Orders may be placed by Visa, MasterCard, Discover, American Express.

Tax
We have NO SALE TAX  for all customers.

Return Policy
We accept returns of unopened packs with its original package when returned within 7 days. There will be 20% restocking fee applied on all returned items. No returns will be accepted after 7 days. To be fully credited for such returns the customer must contact us for a return authorization.  Customers will be responsible for return shipping costs.  No Exception please!

Damages Packages
We take great care in filling, checking and packing your order. On rare occasions, a package may be damaged or lost in transit. If you receive a package that has been damaged, please save the original box and all its contents, and call us immediately.  Please have driver note any claims on the freight bill of any shortage or damage to your shipment.

 For Non US Customers:

We currently do not offer international shipping charges through our website check out Except Canadan Customers. However, we will ship manually with a small shipping charge. Please contact us at sale@herbalbay.net.  Thank you